Privacy Policy

Last updated: 30 September 2026

This policy explains how we collect and use your personal data when you visit the RetailX website, download the programme handbook or apply to the programme. We process personal data in line with India's Digital Personal Data Protection Act, 2023.

What We Collect

  • Details you give us: your name, email address, mobile number and the answers you enter in the application or handbook forms.
  • Partly completed applications: if you enter your name and an email address or mobile number and then leave the application before submitting it, we keep what you have entered so far so that we can help you finish it.
  • Usage data: pages visited, buttons clicked, device and browser type and approximate location, collected through analytics tools and cookies.

Why We Use It

  • To send you the handbook and information you asked for.
  • To review your application and contact you about it.
  • To follow up about RetailX, including on unfinished applications.
  • To understand how the website is used and improve it.

Your Consent

We process your personal data on the basis of your consent, which you give when you submit a form after reading the notice beside it. You can withdraw your consent at any time by writing to us; this does not affect processing that took place before you withdrew it.

Who We Share It With

We share your data only with service providers that help us run the programme and this website, such as form processing, workflow automation, spreadsheet, email and analytics providers. They may use it only to provide their service to us. We do not sell your personal data.

How Long We Keep It

We keep your data for as long as it is needed for the purposes above, and for no longer than 24 months after your last interaction with us, unless the law requires us to keep it longer. We then delete it.

Your Rights

You have the right to ask for a summary of the personal data we hold about you, to correct, complete or update it, to have it erased, to nominate another person to exercise these rights on your behalf, and to raise a grievance with us. If we do not resolve your grievance, you may complain to the Data Protection Board of India.

Cookies

We use cookies and similar technologies to measure how the website is used. You can block or delete cookies in your browser settings; the website will still work.

Security

We use reasonable technical and organisational safeguards to protect your personal data against unauthorised access, loss or misuse.

Children

This website and programme are intended for adults. We do not knowingly collect personal data from anyone under 18.

Changes To This Policy

We may update this policy. The date at the top shows when it last changed.

Contact Us

For questions, requests or grievances about your personal data, contact Inc42 through the contact details published at inc42.com.

Map: boundaries (c) DataMeet India / Survey of India (CC BY-SA 2.5, CC BY 4.0); relief NOAA ETOPO 2022 & Natural Earth; places (c) OpenStreetMap contributors. Not to scale.

Photos: Delhi NCR, Nikhilb239, CC BY-SA 4.0; Gurugram, Tarun4u, CC BY-SA 4.0; Bhiwadi, Adityavijayavargia, CC BY-SA 4.0; Ludhiana, Benison P Baby, CC BY-SA 4.0; Amritsar, Dey.sandip, CC BY-SA 4.0; Anand, Notnarayan, CC BY-SA 3.0; Ahmedabad, Pravega, CC0; Mumbai, SriSriChinmaya, CC BY-SA 4.0; Pune, Pravega, CC0; Jaipur, Jakub Hałun, CC BY-SA 4.0; Bagru, Anildiggiwal, CC0; Sanganer, Ketayun, Katz, CC BY-SA 4.0; Wikimedia Commons.

Program Handbook

The form is taking longer than usual. Open the handbook

10-digit mobile number

For example [email protected]

We use these details to send you the handbook and to follow up about RetailX, as set out in Inc42's privacy policy.